Artificial Intelligence is revolutionizing the way businesses engage with their customers. By leveraging generative AI (GenAI), shaped by a company’s unique data, companies can accurately discern customer sentiment and intent. This enables them to curate compelling experiences that not only enlighten but also contribute to enhancing customer satisfaction.…
Read MoreCloud offers organizations infinite possibilities. It lets you move faster as a company. It helps drive a greater rollout of product and feature capability. And it can even help organizations become sustainable. But with infinite possibilities comes the risk of uncontrolled spending. In 2023, the economic whirlwind is…
Read MoreAs time cycles get reduced on new IT systems, users and IT are increasingly looking at IT deliverables as products more than as projects. Think about whether there is a difference between managing a product and managing a project. A project manager is someone who “organizes, plans, and…
Read MoreUncertainty in the banking sector has raised concerns on how financial institutions operate and demonstrate their resilience in such times. Numerous analyses and post-mortems have been conducted to examine the factors that led to the downfall of two prominent banking institutions. These include insufficient governance and controls, flawed…
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