As enterprises rely more and more on cloud services to meet their network infrastructure, compute, data storage, and security needs, cloud computing outages have a significant impact on operations.

Many believe (or hope?) that moving services to the cloud would eliminate some issues. After all, you would assume cloud providers make use of the latest technologies, have staff with expertise in these technologies, and build in lots of redundancy.

Unfortunately, what we find is that cloud outages have a lot in common with their data center outage counterparts. Many occur due to human error, power outages, malicious acts, Mother Nature, or plain bad luck. 

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