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Should You Feel Good About Emotion AI?

As artificial intelligence learns to interpret and respond to human emotions, IT leaders should begin contemplating how emotion AI could play a critical role in their enterprises and markets. Despite its name, emotion AI doesn’t refer to an angsty computer. It’s actually the tag applied to a form…

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Categories News

The Benefits of a Good Self-Service Portal and ITSM Tool

(SPONSORED ARTICLE) When looking to optimize your IT department, a good place to start is by evaluating your IT service management tool and its self-service portal capabilities. Without the right tool in place, end-users may find it cumbersome to submit tickets or use your self-service portal to resolve…

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